SUPPORT
For workspace troubleshooting, start with the run reference, service state and static error code. Never paste API keys, passwords, browser cookies or private customer messages into a support request.
Ask your workspace owner or administrator to review Work, Approvals, Integrations and Settings. A paused or setup-required capability is not necessarily a provider outage. Use the run ID and observed error code rather than screenshots containing customer content.
Review the public status page for monitored components and incident history. Private workspace integration credentials, user identities and customer information are excluded from public status reports.
Pause the affected agent or rule, revoke the suspected credential, and notify your workspace administrator. Treat instructions arriving in customer messages or webpages as untrusted data. The final commercial security and support contact will be published before public distribution.
Authorized platform operators use a metadata-only support view. They do not become customer users and cannot inspect private conversation, contact, memory, document, billing-secret or browser-session content. Support access ends with the authenticated session or explicit close.